Intercontinental Kuala Lumpur By Ihg, Kuala Lumpur
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Key details
About the Hotel
165 Jalan Ampang,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
Intercontinental Kuala Lumpur By Ihg is a 5-star luxury hotel that features extensive business facilities and high-end dining options. Guests enjoy relaxing amenities such as an outdoor pool and a well-equipped fitness center amidst the vibrant cityscape of Kuala Lumpur City-Centre.
Rooms & Amenities
The hotel features 473 spacious guest-rooms, offering options such as super king beds or two super single beds, and includes luxury bath amenities, air conditioning, and complimentary Wi-Fi. Elegant suites provide exclusive access to the Club InterContinental lounge, where guests can enjoy daily breakfast and evening cocktails.
Dining Options
Dining at Intercontinental Kuala Lumpur By Ihg includes the award-winning Tatsu Japanese Cuisine, which features premium ingredients sourced from Tsukiji Market, and other options such as Tao Chinese Cuisine and Serena Brasserie. OneSixFive Lounge offers a selection of high-tea sets and casual dining in a luxurious setting.
Leisure & Business
Leisure facilities include an outdoor pool surrounded by lush landscaping, a 24-hour fitness center, and the Jade Heritage Spa, which offers signature massages and wellness treatments. Business amenities comprise nine meeting rooms and two pillarless ballrooms, accommodating events for up to 1,200 delegates.
Location & Transportation
The hotel's convenient location provides easy access to nearby attractions such as the Petronas Twin Towers and Suria KLCC shopping mall. Public transport options are available with Ampang Park and KLCC subway stations within a 10-minute walk.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Kuala Lumpur
2.6
mi
Airports
Sultan Abdul Aziz Shah (SZB)
19.7
mi
Kuala Lumpur International (KUL)
38.8
mi
Train
Ampang Park Station700 ft
Old Kuala Lumpur Railway Station
2.2
mi
Underground
Bukit Bintang
1.1
mi
Tun Razak Exchange
1.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Internet
Internet access
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Darts
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's pool
Children's play area
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Beauty treatment
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
165 Jalan Ampang,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
Map view
165 Jalan Ampang,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
3100 ft
Mall
Suria KLCC
3200 ft
Aquarium
Aquaria
4300 ft
Mall
Chinatown
1.7
mi
Event hall
Kuala Lumpur Convention Centre
1.0
mi
Museum
Petrosains Science Discovery Centre
2600 ft
Kuala LumpurMalaysia
Dataran Merdeka
1.8
mi
156 Jalan Ampang
Avenue K Shopping Mall
2000 ft
Mall
Fahrenheit 88 Shopping Mall
1.4
mi
Event hall
Petronas Philharmonic Hall
3100 ft
Gallery
Galeri Petronas
2100 ft
Market
Central Market
1.8
mi
Theatre
Cultural Palace
1.4
mi
KLCC - Bukit Bintang Pedestrian Walkway
1.0
mi
in front of Suria and Petronas
Lake Symphony
3600 ft
Mall
Pavilion KL
1.4
mi
Kuala LumpurMalaysia
Alor Street
1.7
mi
2 Jalan Stonor
Rumah Penghulu Abu Seman
3400 ft
50450 Kuala Lumpur
Kuala Lumpur Craft Museum
3500 ft
Shopping Area
Avenue K
2000 ft
Mall
Lot 10
1.5
mi
Nearby
Park
KLCC Park
1400 ft
Shopping Area
The Intermark
1500 ft
Kuala LumpurMalaysia
Jalan Ampang
900 ft
Gallery
ILHAM Gallery
900 ft
Mosque
As Syakirin Mosque
900 ft
Jalan Ampang
Kun Yam Thong Temple
900 ft
201 Jalan Tun Razak
LUTH Building
1300 ft
Shopping Area
Ampang Park Shopping Centre
900 ft
Mall
Ampang Park
900 ft
Restaurants
Bentley's Pub
100 ft
165 Jalan Ampang
Tatsu Japanese Cuisine
500 ft
165 Jalan Ampang Intercontinental Hotel
Serena Brasserie
400 ft
165 Jalan Ampang InterContinental Kuala Lumpur
OneSixFive
100 ft
Intercontinental Kuala Lumpur 165 Jalan Ampang
Obrien's Irish Sandwich Bar
400 ft
Great Eastern Mall Lot 15 Ground Floor 303 Jalan Ampang
Ra-Ft Cafe'
700 ft
Binjai 8 Premium Soho Lorong Binjai Unit G1
Trace Restaurant & Bar
300 ft
8 Jalan Binjai Level 40
Fuego at Troika Sky Dining
1200 ft
Tower a Level 23a The Troika 19 Persiaran Klcc
Cantaloupe
700 ft
Level 23a Tower B Level 23A
The Optimist Coffee
500 ft
Ampang Park Lrt Gtower Exit
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
7.8
Location
9.4
Service
8.4
Dining
7.4
Guest reviews
8.2/10
based on 5 reviews
8.6
8.6/10 based on 2249 reviews
Samantha
United Kingdom,
February
2025
6.0/10
My stay at the Intercontinental Kuala Lumpur was excellent overall, though there were a few minor drawbacks. The location was incredibly convenient, allowing easy access to major attractions. The staff's attentiveness and friendly service made me feel welcomed during my business trip. However, the breakfast buffet could improve with some more variety, and I found the pillows a bit too soft for my liking.
Rooms
8.0
I stayed in a Super King Room with a City View, which offered a stunning perspective of Kuala Lumpur. The room was clean and spacious, but I found the pillows were too soft, necessitating a double layer for adequate support.
Service
10.0
The staff was consistently attentive and helpful, from the reception to the room service. I was especially impressed by the manager, Jason, who went out of his way to fulfill my breakfast request for mee goreng, which truly enhanced my experience.
Location
10.0
The hotel's location is fantastic, just a short 10-minute walk to the KL Twin Towers and near various shopping options. Getting around was easy, with a train station conveniently located across the road.
Dining
8.0
While the breakfast buffet boasted a variety of cuisines like Malay, American, and Indian, the offerings felt somewhat limited in terms of unique dishes. Despite this, I enjoyed the hospitality of the staff, who were friendly and accommodating throughout my meals.
Facilities
6.0
Facilities like room service were well managed, and I appreciated having bottled water replenished upon request. However, the swimming pool area left something to be desired, as the flooring was rough and did not seem well-maintained.
Ethan
United Kingdom,
February
2025
5.6/10
I had a good stay at the Intercontinental Kuala Lumpur. The staff were incredibly friendly and helpful, and I especially appreciated the access to the Club Lounge, where Harry went above and beyond to make my wife's birthday special. However, some aspects like the swimming pool area and the check-in experience could use improvements.
Rooms
8.0
My Premier king room was spacious and clean, with a very comfortable bed and a well-equipped bathroom. However, I found the air conditioning somewhat ineffective, which made the room less comfortable at times.
Service
7.0
The service was generally excellent, with staff like Ally and Aziz being very attentive. Unfortunately, the check-in process was slow, and I encountered a lack of initial greetings, which left a poor first impression.
Location
9.0
The hotel's location is convenient, with a short walk to KLCC and nearby attractions. I enjoyed the connection to a small mall via an overhead bridge, which added to the convenience.
Dining
8.0
Breakfast offered a wide variety, and I particularly enjoyed the fresh juices. While the room service food didn't meet my expectations, dining at the hotel had some good options overall.
Facilities
7.0
The facilities included decent amenities like housekeeping and valet parking. However, the swimming pool area struck me as uninviting, lacking food and drink service.
Elliot
United Kingdom,
December
2024
5.8/10
My recent stay at Intercontinental Kuala Lumpur was a lovely experience overall. The hotel's central location makes it convenient for sightseeing, and I particularly enjoyed the spacious executive room with its huge bed. However, I did notice that some areas, like the bathrooms, are showing signs of wear and could use some updating. The breakfast buffet was fantastic, although it can get quite busy during peak hours.
Rooms
9.0
I stayed in an executive room on the 27th floor, which was incredibly spacious with a comfortable bed and even an espresso machine. I found the brightness from the lighting a bit complicated, but overall, the room was clean and had all the standard amenities.
Service
8.0
The staff were generally courteous and attentive. I had the pleasure of being assisted by Mr. Badrul at the concierge, who helped make our sightseeing plans seamless. However, some reports indicated slow service at times, which may need attention.
Location
10.0
The hotel is excellently located, just a short stroll from the Petronas Towers and the KLCC shopping mall. It's also close to the train station, making it easy to explore the city.
Dining
9.0
The breakfast buffet offered a great variety of delicious dishes to cater to different tastes. Even though it was quite crowded in the morning, the staff did their best to ensure we were well taken care of.
Facilities
8.0
Facilities like room service and housekeeping were efficient, but it seems the hotel could benefit from improved staffing to handle peak times better. Still, my overall experience with the amenities was positive.
Ethan
United Kingdom,
December
2024
7.0/10
I had a great stay at the Intercontinental Kuala Lumpur, particularly enjoying the Club Lounge experience. The room was spacious and well-appointed, but I did notice that some areas could use a bit of refurbishment. The location near KLCC is fantastic, making it easy to explore the city.
Rooms
8.0
The room I stayed in was spacious and clean, with a comfortable king-size bed and modern amenities. However, some areas feel a bit dated and could benefit from a refresh.
Service
10.0
The service was excellent across the board. From the friendly front desk staff to the attentive club lounge team, everyone went out of their way to ensure I had a pleasant stay.
Location
9.0
This hotel is ideally situated near notable attractions like KLCC and the Petronas Towers. I found it incredibly convenient for dining and shopping, just a short walk away.
Dining
7.0
While the breakfast options were plentiful and tasty, I was advised to skip the restaurant downstairs in favor of room service or the club lounge, which provided a more enjoyable dining experience.
Facilities
8.0
The hotel offers excellent facilities, including a well-equipped gym and helpful services like room service and concierge support. However, the swimming pool was less appealing as it faced surrounding apartments.
Samantha
United Kingdom,
November
2024
5.6/10
I recently stayed at the Intercontinental Kuala Lumpur and found my experience to be a mix of highs and lows. The large room was comfortable, but I was disappointed with the cleanliness. The dining options, particularly room service, didn't meet my expectations. Despite this, the hotel is centrally located, which made exploring the city easy and convenient.
Rooms
6.0
The room was spacious and had a great king-size bed, giving me plenty of room to move around. However, I noticed some cleanliness issues like hairs in the sink and splash marks on the mirror.
Service
7.0
While the staff was friendly, I encountered some service hiccups, such as a housekeeper entering my room unexpectedly. It left me feeling uneasy about privacy.
Location
9.0
The hotel's location is fantastic, just a four-minute walk to the LRT and several nearby malls. This made it easy for me to navigate around Kuala Lumpur.
Dining
5.0
I ordered room service twice, and unfortunately, both meals lacked flavor and seasoning. Breakfast was also poorly laid out and crowded, making for a frustrating start to my mornings.
Facilities
6.0
The hotel offered a variety of facilities, but I found the pool area to be somewhat neglected, which was disappointing.
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Intercontinental Kuala Lumpur By Ihg Hotel08.06
-
09.06.2025
